Our Medspa Location

What To Expect

Being well-prepared for your appointment will ensure that the doctor has all of the needed information to provide the best possible care for you. It will also help alleviate any unnecessary anxiety you may be feeling prior to your first appointment. Educate yourself on your symptoms by reviewing the content on this Web site. Also, take some time to review our staff page. We look forward to your first visit.

Deposits

A $50 deposit is required for all new patients.  The deposit can be used for any service or product.  It is not refundable.  You will lose the deposit if you cancel or reschedule within 24 hours of your appointment or no show.

New Patients wanting to see Dr. Sesslar

There is a 9 month wait for new patients to see Dr. Sesslar.   New patients must be seen AND treated with an NP BEFORE booking an appointment with Dr. Sesslar.

No Show Policy & Cancellations

Our patients are the most important part of our practice.  Appointments are reserved just for you and this time is also a potential appointment for someone else who may have wanted that particular time.

As a courtesy to our providers and to other patients, we ask that you provide our office with a minimum of 24-hour notice should you need to cancel or reschedule your appointment. If an appointment is canceled or rescheduled within 24 hours of the appointment time, or a no-show, you will be assessed a $50 cancellation fee to your account.

To help you avoid cancellation or no-show charges, we will send you email and text reminders. Please do not rely solely on our software to provide these reminders. If you do not receive our emails or texts, please make sure we have your correct email & cell phone details and that you have opted in to receive these messages. By booking any appointment, you automatically agree to this policy. 

If you arrive at your appointment more than 15 minutes past the originally scheduled time, we may require you to reschedule to avoid impacting other client appointments.

Frequent No Shows or Cancellations

If you cancel your appointment within 24 hours or no show 3 times you will be required to put a $50 deposit on all future appointments.  The deposit can be used for any service or product.  It is not refundable.  You will lose the deposit if you cancel or reschedule within 24 hours of your appointment or no show.

Refunds

Refunds are not given on services rendered due to the nature of medical aesthetic treatments.  Aesthetic results are variable from person to person and while we do our best to achieve the desired outcome it cannot always be guaranteed. Clients are responsible for further treatments needed to achieve further results.

Products

We do not offer refunds on products purchased.  Products may be returned for in-spa credit within 30 days from the date of purchase when there is a documented adverse reaction to the product. Make sure you inspect your products upon purchase because defective products (i.e., a broken pump) may be exchanged within 7 days for the same product only.