Effective Date: March 19, 2025
At Spa Medicca, we are committed to delivering an exceptional experience for every patient. To help us provide the best care possible and accommodate the needs of all our clients, we kindly ask that you review and acknowledge the following policies before booking any service.
To secure your appointment, the following non-refundable deposits are required at the time of booking:
$250 – Halo, CoolSculpting Elite, RF Microneedling
$100 – All filler categories and BBL treatments
$50 – All esthetician services and new patient consultations
No deposit required – Botox or Dysport appointments
Deposits will be applied to the cost of your service and are non-transferable between patients.
We value your time and the time of our providers. Appointments are reserved specifically for you, and missed or late changes limit availability for other patients.
24-hour notice is required to cancel or reschedule any appointment.
If you cancel, reschedule, or do not show with less than 24 hours' notice, your deposit will be forfeited.
If you are more than 15 minutes late, we may need to reschedule your appointment to avoid disrupting other patients.
We send email and text reminders to help reduce no-shows. However, please do not rely solely on these reminders. Ensure your contact information is up to date and that you’ve opted in to receive communications. Booking an appointment constitutes acceptance of this policy.
Due to the nature of medical aesthetic treatments, Spa Medicca does not issue refunds on services rendered.
Results may vary between individuals and cannot be guaranteed. Additional treatments may be necessary to achieve optimal outcomes and are the patient’s financial responsibility.
We accept the following forms of payment:
Cash
Checks
Visa
MasterCard
Discover
American Express
Cherry (via Alle Partner)
We understand that aesthetic treatments are an investment. To help make your experience more accessible, we proudly offer financing through:
CareCredit helps you pay for treatments and procedures your insurance doesn’t cover, offering:
No interest options (if paid in full within promotional period)
Low monthly payments
No upfront costs or pre-payment penalties
No annual fees
Accepted by over 100,000 providers nationwide, CareCredit is a leading solution for patient financing.
Learn more and apply for CareCredit HERE
Cherry is a flexible payment plan that lets you split your purchases into smaller, more manageable monthly payments. It's fast, simple, and can be used for many of our aesthetic treatments.
Learn more and apply for Cherry HERE
No refunds are given on retail products.
Products may be returned for in-spa credit within 30 days only if a documented adverse reaction occurs.
Defective items (e.g., a broken pump) may be exchanged within 7 days for the same product.
Please inspect all products at the time of purchase.
Spa Medicca employs text messaging to share appointment reminders, promotional offers, and updates related to your care in accordance with 10‑DLC (10‑Digit Long Code) and The Campaign Registry (TCR) guidelines. Please review the following:
By opting in, you agree to receive informational messages (appointment reminders, account updates, promotions, etc.) from Spa Medicca. Frequency may vary. Message and data rates may apply. For assistance, email us at contactus@spamedicca.com. You may opt out at any time by replying STOP.
You authorize Spa Medicca to use third‑party services to deliver text messages on our behalf. We do not share, sell, or rent your mobile number or consent with any third‑party for marketing purposes. Messaging originator consent details will not be shared with others. If you wish to stop receiving texts, reply STOP.
For any questions regarding our policies, please contact us directly at (937) 312-9212!